I pre-ordered my Droid and have had it since the day it was released. I like the phone a lot, but there are 3 pretty big issues with the phone's operating system.
1 - Contacts. I loaded my 250 plus business contacts from Outlook, and the phone insists on alphabetizing by first name, not by last name as most of the rest of the known universe operates. So far I haven't seen an update or app to correct this.
2 - Voice command to make a call. If I say "Call John Smith cell" on my old Windows Mobile PDA, it asked "Did you say call John Smith cell"? I'd say "yes" and it would say "connecting" and connect. On the Droid, if I say "Call John Smith cell", it displays all of John Smith's numbers and forces me to select one by hand. HOW IS THIS SUPPOSED TO BE HANDS FREE??!??!? Does anyone know if there are secret voice commands to get the Droid to call a person's certain number directly?
3 - Text Messages. Windows Mobile was smart enough to know that you could only send a text message to a cell phone. Apparently the Droid can't figure this out, so every time I send a text message to someone I have to make sure the text message phone number is for their cell and not their work or business number. Has anyone found an app or work around for this?
As a PDA, I really like the Droid. Unfortunately it seems as though HTC came up with this great, incredibly fast and powerful PDA, and then decided they'd better slap a phone on it, as though it was an after thought.
I'm REALLY hoping there will be software upgrades that will address these pretty obvious shortcomings.