htc aria forum
Find Your Forum
  
Welcome, Guest. Please login or register.
Did you miss your activation email?

News: Do you like HTC Aria?
Advanced search
Scratch-Proof your HTC Aria                             Ringtones for HTC AriaHow to Unlock HTC Aria
Pages: [1]
Print
Share this topic on AskShare this topic on Del.icio.usShare this topic on DiggShare this topic on FacebookShare this topic on GoogleShare this topic on LiveShare this topic on MySpaceShare this topic on RedditShare this topic on SlashdotShare this topic on SpurlShare this topic on SquidooShare this topic on StumbleUponShare this topic on TwitterShare this topic on YahooShare this topic on Google buzz
Author Topic: No incoming texts  (Read 559 times)
venessa214
Newbie
*

Karma: 0
Posts: 2


« on: June 15, 2011, 03:33:43 PM »

First HTC Aria I got in October-really like the phone, easy to use, few problems...until about March.  All of a sudden I stop receiving incoming text messages of any kind.  Problem resolves (temporarily) when I pull the battery and restart the phone.  I never get the messages that were sent to me, even after I restart the phone.  (Unlike when if the phone is just off, I will get the messages after turning back on)  Beginning of June, it's become an every day issue, so I go to AT&T store.  The guy puts in a new SIM, and 'resets' the phone to the network.  Works fine...till the next day, then the same thing.  So, I call the warranty exchange number, get new (refurb) phone on Saturday.  Works great, not a single issue...until today.  Any ideas?  I have not restarted the phone, so that they can 'test' it again and see the issue for themselves again.  Will they warranty me out...again?  This is really frustrating.
Logged
E.Cadro
Administrator
Full Member
*****

Karma: 1
Posts: 130



« Reply #1 on: June 15, 2011, 08:23:56 PM »

I would say they will replace it again but the fact that you are having the same issue with the second phone leads me to think that it is something with the sim or network connection. I know you said that they gave you a new sim but that would be the first thing I would have them try. Best of luck.

Edit
Another thought are they putting up any new towers in your area or updating to 4, g because they put up a new tower near my work and for two weeks it screwed my phone connection up I was getting emails a day late and I kept dropping my Signal and would lose internet. Just a thought.
« Last Edit: June 15, 2011, 08:33:32 PM by E.Cadro » Logged
venessa214
Newbie
*

Karma: 0
Posts: 2


« Reply #2 on: June 15, 2011, 09:31:20 PM »

It's been an ongoing issue for several months now, it started out happening with several days to a week between, to daily and even multiple times a day.  I went to the AT&T store after work today-

Spent 40 minutes in the store, the guy there was on the phone with Technical Department for 30 minutes.  Looked at some settings, turned the phone off then on...and of course it gets messages again.  An hour later, no more incoming messages.  So...I call Customer Support, talk to CS person for 28 minutes...she transfers me to Tech Support, spend 20 minutes there...get transferred to warranty department, another 16 minutes there.  They looked at account settings on their end, they had me look at settings on the phone, they can't find anything that would be causing the issue.  They are sending me another exchange.  So, is there any limit on the number of warranty exchanges before I get a different phone or something?
Logged
Pages: [1]
Print

Jump to:  




Thanks for visiting HTC Aria Forum Powered by SMF 1.1.11 | SMF © 2006-2009, Simple Machines LLC Sitemap

Galaxy S3 | Galaxy Note | Galaxy Nexus | Kindle Fire | Atrix 4G | Motorola Xoom | Windows Phone 7
Nokia Lumia | Top Hosts | Samsung Galaxy Tab | Samsung Galaxy S2 | Samsung Galaxy S | Samsung Wave
HTC Evo 3D | HTC Evo 4G | HTC Incredible | HTC Incredible 2 | HTC Incredible S | HTC Thunderbolt
Motorola Droid Razr
| HTC Desire | HTC Desire HD | HTC Desire Z | HTC Desire S | HTC Wildfire
Motorola Droid | Galaxy Indulge | Nokia N8 | Droid Charge | Droid X | Droid X2 | Droid 2| Droid 3 | Fascinate
HTC Sensation | HTC Flyer | LG Revolution | Asus Transformer | Xperia Play | iPhone 4 | Nexus S | Droid Bionic
HTC One | HTC Wildfire S | HTC Droid Eris


This is an Un-Official fan based Website. The views expressed on this website are solely those of the proprietor, or contributors to the site, and do not necessarily reflect the views or opinions of the parties it covers, and is not affiliated with, endorsed or sponsored by parties involved.
If you have a problem with any of the content posted on this website, please contact "sales@verticalscope.com"
Term of Use | Privacy Policy | BlackRain 2006 by, Crip